Earlier this year, the Team Flow Institute Fellows published our first paper, Envisioning the Future of Human Work in the Age of AI: The 2024 Forecast and Research Agenda. Our latest paper, How to Prepare for Successful Integration of AI to Achieve Business and Human Success, builds upon that work, offering practical guidance to organizations on how to prepare to successfully implement AI by rethinking the role of AI in the workplace using team flow principles.
While many organizations are focused on the potential productivity and efficiency gains and cost savings that using AI can provide, the Team Flow Institute Fellows recommend rethinking and reframing the role that AI can and should play in the workplace, focusing on:
- How AI technologies can augment and elevate human work rather than just automate tasks
- Empowering employees rather than replacing them and placing more value on human work
- Measuring “progressivity” as opposed to productivity as a key success metric
- Envisioning new opportunities and possibilities with the addition of AI technology, rather than just adopting a new technology and conducting business as usual
In addition to this rethinking and reframing of the role that AI can and should play in organizations and placing more value on the role that humans play, the Team Flow Institute Fellows recommend embracing the Team Flow model as the foundation for this preparation, fostering a culture of collaboration, communication, and innovation.
Team Flow Model
This approach establishes the foundation for an ethical governance framework for AI integration and development within organizations. The Fellows stress the importance of implementing AI within a larger digital and business transformation strategy, supported by governance, training, skill development, and enablement, investing in intensive change management and change communications, and an assessment of organizational design, structures, teams, roles and responsibilities, and capabilities. In addition to these recommendations, the Team Flow Institute Fellows have developed a set of 20 questions that organizations should ask as they implement AI.
We hope that thinking about this approach, asking these questions, and considering these actions will enable organizations to be successful as they seek to position themselves at the forefront of AI adoption to achieve business and human success.
You can read the rest of our paper here >
